February 4, 2025

This Cancel Policy outlines the terms and conditions regarding cancellations, refunds, and changes for bookings made through Enrich Travel website ("we", "us", or "our"). By making a booking, you agree to the terms outlined in this policy.

• Notice Period: Customers may cancel their bookings by providing written notice through email or our designated cancellation form.

• Cancellation Fees:

  • ​For cancellations made 3 days or more prior to the scheduled service date, a refund will be issued after deducting a 5% processing fee from the total deposit amount.​

  • No refund for cancellations made less than 3 days before the scheduled service date.

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• Changes to the date or time of a booking are subject to availability and must be requested at least 7 days prior to the scheduled service date.

• A [Change Fee Amount, if any] may apply for rescheduling.​

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• We reserve the right to cancel bookings under exceptional circumstances, including but not limited to:

  • Natural disasters, extreme weather, or other force majeure events

  • Safety concerns

  • Unforeseen circumstances affecting service availability

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• Refunds will be processed within 7 business days after cancellation approval.

• Refunds will be issued using the original payment method.​

Certain promotions, special packages, or customized services may be non-refundable.

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For cancellation requests or inquiries about this policy, please contact us: 
Email: 1224 tsuchiya@gmail.com 
Thank you for choosing our services. We appreciate your understanding and cooperation.

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