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Terms of Service

Effective Date

February 4, 2025

Acceptance of Terms

By accessing or using the services provided by Enrich Travel website ("we", "us", or "our"), including but not limited to guided cultural tours and experiences in Japan, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

Services Offered

We provide personalized guided tours and cultural experiences tailored to foreign visitors in Japan. These may include visits to historical sites, hands-on cultural workshops, and exclusive insights into Japanese traditions.

Eligibility

  • Users must be at least 18 years old to make a booking.

  • Users under 18 must be accompanied by a parent or legal guardian during services.

  • We welcome participants from all nationalities and backgrounds.

Booking and Payment

  • Bookings can be made through our website, email, or other designated channels.

  • Half of the payment is required at the time of booking to secure reservations. The remaining balance must be paid at least 7 days before the tour.

  • All prices are listed in Japanese Yen (JPY) and include applicable taxes unless stated otherwise.

  • For group tours, a minimum number of participants may be required.

Changes and Cancellations

Please refer to our Cancel Policy for detailed information on refunds and changes.

Customer Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information during the booking process.

  • Follow all instructions and safety guidelines provided by our guides.

  • Dress appropriately for weather and tour conditions.

  • Respect local customs, cultural sites, and other participants during tours.

  • Notify us of any health conditions or special requirements in advance.

Limitation of Liability

  • We are not responsible for any personal injury, loss, or damage incurred during our services unless directly caused by our negligence.

  • Users are responsible for safeguarding their personal belongings.

  • We do not guarantee weather conditions, travel delays, or third-party service disruptions.

Force Majeure

We shall not be held liable for cancellations, delays, or any failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, or other unforeseen events.

Intellectual Property

All content provided on our website or during our services, including itineraries, materials, and visual content, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Privacy

We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Preferred Location].

Language

This document is provided in English for the convenience of our international guests. In case of discrepancies, the Japanese version (if available) will prevail.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: 1224 tsuchiya@gmail.com 

Thank you for choosing our services. We appreciate your understanding and cooperation.

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